Terms
Graham Petley Direct is the only official web site for the British
artist Graham Petley. Trading as Graham Petley Direct,
20 Balfe Court, Colchester, Essex, CO4 3XL, the company
is subject to UK law.
The words 'we', 'ours' or 'us' refer to Graham Petley Direct. The term 'web
site' refers to our online retail outlet http://www.grahampetleydirect.co.uk/. The terms 'you' or
'your' refer to users and subscribers of the web site. The
term 'Artwork' refers to all works displayed on the web
site. The term 'customers' refers any person or persons
buying artworks from the web site. The term 'Artist(s)' refers
to the person or persons selling their artworks on the web
site.
By visiting this web site more than once it is assumed you
have read these terms and conditions and by continuing to
use the site it is assumed that you accept the terms and
conditions outlined here. By ordering from the web site
you agree to and accept all the terms and conditions outlined
here.
For any enquiries please email: enquires@grahampetleydirect.co.uk or alternatively write to us at the above address.
Right to Amend Terms and Conditions
Graham Petley Direct reserves the right to change these Terms
and Conditions at any time. The Terms and Conditions that
are displayed on the site at the time you are using it are
those which shall apply to you, the changes come into effect
when they are posted on the web site. It is advised that
you check the Terms and Conditions from time to time. The
last date of change will be displayed at the bottom of the
Terms and Conditions page.
Content
Graham Petley Direct is used by people of all ages and backgrounds
and we aim to maintain a web site free from any offensive
or illegal content. All artist descriptions, artworks, and
accompanying text are subject to approval. Graham Petley Direct owns all content on this site including logos, graphics
and text. The copyright of the artwork is retained by the
artist. You must not copy or reproduce any part of these
images or graphics from this web site.
Links
There are links on this web site to other independent web
sites.We cannot be held responsible for
any content held on these third party web sites.
Availability
All items shown on the web site are available to our knowledge.
The artist must agree to inform us when any changes in availability occur and we will
update the website as soon as possible. In the rare event
that an artwork is bought on the web site when it is actually
unavailable, the customer will be informed. No monies will
be taken and a similar alternative piece by the artist may
be suggested.
Product Descriptions
Graham Petley Direct with an accurate description of themselves,
their work and any specific artworks displayed on the web
site, including medium and dimensions. If customers want
any more details about a particular artwork they are free
to contact us and we will in turn contact the artist for
any additional information. Please note: due to the nature
of a computer monitor/screen the artworks colour and appearance
may vary slightly from the image on the screen.
Purchases
All purchases made from this web site will be subject to
these Terms and Conditions. You must accept these Terms
and Conditions before making any purchase from this web
site.
All prices displayed on the web site are in £
sterling, all prices include VAT. Credit card details taken on the web site
are taken through a secure https server to provide the safest
way to shop on the internet. Credit cards will not be debited
until the sale has been confirmed with the artist. All credit
card details will be deleted after the card has been debited.
All monies will be held by Graham Petley Direct until the
customer has decided to keep the artwork and is fully satisfied
with their purchase.
Before buying an artwork you must add on the cost of shipping,
this will be shown as a separate amount on your receipt,
and is non-refundable if you decide to return the work for
any other reason besides it being damaged. We accept payments
on the web site using Visa, Master Card, Visa Electron,
Switch/Maestro and Solo. We do not currently accept AMEX.
Payments by cheque are accepted but the artwork will not
be dispatched until the cheque has cleared. The artwork
will be reserved until this time but will be released for
sale again if the cheque fails to clear.
Contract
The artworks displayed are an invitation to treat. When
you go through our shopping basket requesting to buy an
artwork this is taken as an offer to buy, subject to the
acceptance by Graham Petley Direct and the artist concerned.
We reserve the right to refuse any offer to buy by a customer.
A contract will not be formed until we contact the customer
confirming our acceptance of your offer to buy. At this
point a binding contract will be formed between us and yourself. Under exceptional circumstances we
reserve the right to rescind any contract and will refund
any monies taken, putting each party back to the position
they were in before the contract was formed.
Delivery
The delivery method and charges are determined by us.
It is our responsibility to make sure the
artwork is packaged properly and a basic level of insurance
is taken out to protect it from loss or damage. We
can accept no responsibility for the loss or damage of any
artwork in transit. We will dispatch the
artwork in a maximum of 7 working days after a sale has
been confirmed. All shipping prices shown are for the UK,
if you wish to have the artwork delivered to another country
we will have to determine how much extra
the shipping will be.
Cancellations
If a customer wishes to cancel an order for any reason there
will be no charge up until the time the artwork has been
dispatched, and a full refund will be made. If the order
is cancelled after the goods have been dispatched the customer
will be refunded the cost of the artwork. The shipping cost
will not be refunded. The customer will be responsible for
the cost of returning the artwork and ensuring its safety
until it is received by us. It is advised to leave
the artwork in the packaging it was sent in unless for some
reason this is not possible, or the packaging is damaged.
Returns
A customer who has purchased an artwork from us
is given seven working days from the date of receipt to
decide if they are happy with the artwork. If for any reason
you decide not to keep the artwork you can return the artwork
for a full refund of the price of the artwork. This does
not include the cost of shipping it to you. You are also
responsible for the cost and the safe return.
Damaged Goods
Any goods which are received by the customer which is found
to be damaged can be returned to us for
a full refund. Including all postage and packaging costs.
It is our responsibility to make sure the
packaging protects the artwork adequately. It is the customer’s
responsibility to check all packaging is intact and there
is no visible damage to the outside of the packaging before
signing for the goods.
Data Protection
All information taken by Graham Petley Direct is strictly
confidential and will not be shared with any third party.
We will only use any information collected about you in
accordance with the Data Protection Act 1998. Information
collected about you includes, name, address, phone number,
email address and credit card details. We will retain all
information about you on a database, except for credit card
information which will be deleted as soon as your card has
been debited for security reasons. The information collected
will be used to process your order accurately and may be
used to inform you of any offers or news from Graham Petley Direct.
It will not be used to inform you of any offers from any
third parties except businesses related to Graham Petley Direct.
If you do not wish to hear from us, you
will be given the option to unsubscribe from this. You can
update any information we hold on you at anytime by contacting
us with any amendments. |
